FAQ
Everything you might be wondering
From chakra headspa and sensitive scalps to colour, keratin and how often to return. If your question isn't here, we're a phone call away.
At PURE, every service is designed around energy balance and natural healing. We don't just treat your hair — we care for your scalp, mind and energy through chakra cleansing and the five elements: Earth, Water, Fire, Air and Ether. The result is deep relaxation, improved scalp health and holistic beauty that radiates from within.
A Chakra Headspa is a scalp treatment mapped to the body's energy points, from the root at the base of the skull to the crown at the top of the head. Each point is worked in sequence with pressure, warmth and botanicals — cleansing the scalp while releasing the tension held in each area.
Yes. We work with organic and low-irritant formulations chosen for scalp comfort, and every visit begins with a scalp assessment. If your scalp is reactive, we adjust the products and pressure accordingly — our Green Soothing Scalp Calm is built specifically for sensitivity.
Earth, Water, Fire, Air and Ether each describe a way of working: grounding pressure, drainage and flow, warm oil, breath and space, and closing stillness. Every treatment is composed from these elements, which is why each one feels distinctly different.
Organic colour delivers rich, natural-looking tone with far less scalp irritation than conventional formulas. It is gentler on the hair fibre, kinder to a sensitive scalp, and pairs naturally with a headspa session on the same visit.
Rather than forcing the hair structure flat, our smoothening approach relaxes the hair gradually with lower heat and gentler chemistry. The result is soft, natural movement instead of a rigid straight finish, with noticeably less damage.
Keratin Vitality restores protein to hair weakened by colouring, heat or humidity. It reduces frizz, improves shine and makes daily styling considerably easier, while leaving natural movement intact.
Hair Remodelling is a restructuring treatment that rebuilds the internal condition of the hair over a course of visits — improving strength, elasticity and texture rather than simply coating the surface.
Absolutely, and we recommend it. A headspa before colour prepares and calms the scalp; a headspa after a chemical service soothes it. Let us know when booking and we will sequence your visit correctly.
Most guests visit every four to six weeks for maintenance. If you are addressing a specific concern — congestion, sensitivity or persistent tension — a shorter cycle of two to three weeks for the first few sessions works better.
Still unsure which ritual?
Tell us about your scalp and your week. We'll recommend the right treatment before you book.
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Your energy deserves to be renewed.
Reserve a table-side consultation and let us shape the ritual around your scalp, your tension and your day.